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Context Help

If you lose your way inside our hosting Control Panel, the first thing you should do is click the Help button, which is present on each page. A context menu will open. It comprises in-depth information about all the operations that you can carry out on the page in question. Each context menu appears on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a vast variety of tutorial videos illustrating how to work with our hosting Control Panel. They're shot for those of you who want to see how things are getting done rather than only reading articles. Thus, everyone can quickly find their way around our web hosting Control Panel by merely watching our step-by-step how-to videos.

F.A.Q.

If you can't find the solution you searching for, have a look at our extensive FAQ section, which contains questions asked by actual persons and provides real solutions. We periodically "revamp" our Frequently Asked Questions section with new Q&A's so as to embrace all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't find the solution you are looking for in the Frequently Asked Questions database either, you can get in touch with our fantastic team of tech support engineers available 24/7/365 and eager to help you with any question. Each trouble ticket you send will be answered within 60 minutes (the average response time is only 20 minutes), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 145776

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com